Although we do not require you to register your new product, it is important to keep the following information to obtain warranty service. In the event that you would like to file a claim, e-Tint Products will require:
• LOT NO. Found on the retail box, above the UPC code
• SKU NO. Found on the retail box, above the UPC code
• ORIGINAL PURCHASE RECEIPT
• FIRST & LAST NAME
• TELEPHONE NUMBER
• EMAIL & SHIPPING ADDRESS
RETURN & EXCHANGE POLICY
You may return any new, unopened product for a full refund or exchange within (30) days of purchase. Special order returns are at our discretion. The total refund amount is for the cost of your product, excluding shipping. Please contact Customer Support at support@e-tintproducts.com or by visiting www.e-tintproducts.com/customersupport for a Return Merchandise Authorization (RMA) number and specific shipping instructions. Products returned for full refund must be in new condition and in original packaging (including all accessories that were included with the product), and returned to us within 30 calendar days of the issuance of the RMA. A 15% restocking fee may be charged for any accessories or components missing from the returned product. A purchase receipt MUST be provided with the return of any product. Products returned without an RMA will not be eligible for a refund or exchange. The shipping and duty charges for returning a product are the customer’s responsibility.
LIMITED WARRANTY
All UVEX goggle products are warranted for six (6) months from the date of purchase against any defects in materials and workmanship. This limited warranty is valid only to the original purchaser with a proof of purchase from an Authorized Dealer that clearly shows the purchase details. If you find a defect within six (6) months after purchase, please contact Customer support at support@e-tintproducts.com and tell us what the problem is, then follow the Return Policy procedure. We will evaluate your claim and based on our findings, repair or replace any defective UVEX goggle product.
Online Auction Purchases: Products purchased through online auctions (other than our primary websites) are not eligible for warranty coverage. Online auction confirmations are not accepted for warranty verification. Your exclusive remedy for breach of warranty will be the repair or replacement of the item as determined by us. This warranty does not affect the legal rights of customers under applicable state or national laws governing the sales of consumer goods.
EXCLUSIONS
The Limited Warranty set forth above applies only to UVEX goggle products manufactured by or for e-Tint Products and that bear the “e-Tint” trademark and logo. The Return Policy and Limited Warranty does not apply to: (a) consumable parts, such as batteries, unless damage has occurred due to a defect in materials or workmanship; (b) any defects due to accidents, improper use, improper repair, physical damage, water damage, neglect & improper fit; (c) damage caused by ordinary wear and tear; (d) scratched lenses or altered product.
EXCEPT AS SET FORTH IN THE LIMITED WARRANTY, ALL UVEX GOGGLE PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE EXTENT PERMITTED BY APPLICABLE LAW, ALL OTHER WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, ARE EXPRESSLY DISCLAIMED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. NO INFORMATION OR ADVICE OBTAINED THROUGH THE CTRL™, E-TINT®, OR AMI POWERSPORTS WEBSITES, OR ANY OTHER AFFIRMATION OF E-TINT PRODUCTS, BY WORDS OR ACTIONS, SHALL CONSTITUTE A WARRANTY.
IN NO EVENT SHALL THE LIABILITY IN CONNECTION WITH ANY UVEX GOGGLE PRODUCT EXCEED THE AMOUNT ACTUALLY PAID BY YOU TO PURCHASE THE PRODUCT. IN NO EVENT SHALL E-TINT PRODUCTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH ANY CTRL™ PRODUCT OR SERVICE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, THOSE PROVISIONS SET FORTH ABOVE MAY NOT APPLY TO YOU.